1/1/25 Bourbon St. Attack: Resources for Victim-Survivors
The Crime Survivors Guide was written by New Orleans survivors of violence. We want you to know that we are thinking of you, and we hope that these resources help.
*web version Updated 1/4/25 at 2:30 pm, check back regularly - information may change
FBI VICTIM RESOURCES & FAMILY ASSISTANCE CENTER
Visit this website for resources and to FILL OUT A FORM if you were impacted by the attack:
www.fbi.gov/bourbonstreetvictims
FAMILY ASSISTANCE CENTER (FAC) - for in-person assistance
St. Martin de Porres Catholic Church, 5621 Elysian Fields Ave
Sunday, January 5 from 1 pm to 7 pm
*Regular operations will begin on Monday, January 6, and will be open 9 am to 7pm
For family members looking for information
If you are:
Seeking information on a missing person
Wish to report a missing person
Want to request resources after being displaced from your home or hotel
Residents of Orleans Parish call 311 and Press Option 3
Outside of Orleans Parish call (504) 658-2299 and Press Option 3
1/1/25 at 11:33 am, source: https://ready.nola.gov/
Operation NOLA Victim Support Hub - Open today and offering support!
You can meet in person with victim service providers to access emergency help (including financial assistance) and guidance. Coordinated by the Orleans Parish Sheriff’s Office Victim Assistance Division and other local partners.
New Orleans Family Justice Center 701 Loyola Ave.
OPEN TODAY IN PERSON! Saturday 1/4/25 until 5pm
YOU CAN ALSO CALL:
(504) 355-0846 (MAIN NUMBER)
(504) 866-9554 (24-hr helpline)
(504) 872-1059 (Orleans Parish Sheriff’s Office Crime Support Cell)
Trauma Recovery Support at Seeds of NOLA Trauma Recovery Center - UMC
Individuals and families impacted by the 1/1 attack can get wrap around trauma recovery services through the Seeds of NOLA Trauma Recovery Center at University Medical Center (UMC), Ages 13+:
University Medical Center: 2000 Canal St, New Orleans, enter at 2101 Tulane Avenue for parking and bring your ticket inside to get it validated
Call for an Intake/Appointment (and choose the “Appointment” option when you call) (504) 702-4335
Trauma Recovery Support for Children
For mental health and trauma recovery assistance - specific to Children
Children’s Bureau Crisis Intervention (fill out website form)
Children’s Hospital Trauma and Grief Center
Call (504) 896-7272
Other local groups who can help
Here are some local advocates and organizations who may be able to help and are not already listed above:
For immediate connection to resources and issues related to an investigation or a death, first contact the Operation NOLA Victim Support Hub (504) 355-0846.
Other local contacts:
For general support, mental health, and trauma recovery assistance:
Helpful guides & information
Our website www.crimesurvivorsnola.org includes the following resources that may be helpful to you:
Homicide - This section outlines issues facing those who have lost a family member to homicide
Nonfatal Assault - This section outlines issues facing individuals who have survived an assault and may have physical injuries
Financial Assistance CVR - This section explains how the state of Louisiana’s Crime Victim Reparations Program works and how to apply
Helping Children Cope - This section discusses how to help children cope after they are impacted by violence and/or loss
Issues and Needs of Survivors - General overview of issues facing victims and survivors of all types of violence
Mental Health Resources - This is a list of mental health resources in New Orleans
Grief & Support Groups - This is a list of local grief and support groups in New Orleans
Federal Crimes - Overview of how the criminal legal process works for federal crimes
United Way United for NOLA Resource Page: https://www.unitedwaysela.org/UnitedForNOLAResources
Health Department Resource Page: https://nola.gov/health-department/
Office of Violence Prevention Crime Survivors Flyer: HERE
Local places you can donate
To help victim-survivors directly:
Greater New Orleans Foundation: https://www.gnof.org/
United Way SELA: https://www.unitedwaysela.org/UnitedforNOLA
Incident Updates - City of New Orleans, https://ready.nola.gov
Where to donate blood: https://ready.nola.gov/incident/mass-casualty-event-on-canal-and-bourbon-street/donating-blood/
Crime Survivors NOLA Resources shared: https://ready.nola.gov/incident/mass-casualty-event-on-canal-and-bourbon-street/resources-for-victims-survivors/
Public Safety Update: https://ready.nola.gov/incident/mass-casualty-event-on-canal-and-bourbon-street/city-of-new-orleans-provides-public-safety-respons/