SPECIFIC GUIDANCE BASED ON THIS TYPE OF VIOLENCE: Mass Violence or Terrorism — Crime Survivors Guide
Dial 211 or (504) 269-2673
https://vialink.org/ • https://www.louisiana211.org/
TEXT FOR RESOURCES: Text your zip code to 898211
FOR OPIOD TEXT SUPPORT: Text “Opiod” to 898211
CRISIS TEEN TEXTLINE: (833) TXT-TEEN [833-898-8336], Youth 13-22
CRISIS CHATLINE: Open link on https://vialink.org/
SUICIDE PREVENTION: 988
LOUISIANA PARENTLINE: Call (833) LA-CHILD [833-522-4453] OR Text (225) 424-1533
KEEPING CALM (HELP WITH COVID-19): Call (866) 310-7977
Mental health, crisis intervention, community and health resources; Free; See listing in Grief Groups (under Survivors of Suicide Support Group)
https://www.crimesurvivorsnola.org/support-groups Visit our page of current (mostly FREE) support groups, some are in person, and some are virtual
National Helpline (24/7): 1 (800) 662-4357 (HELP) • Disaster Distress Helpline (includes after mass violence): Call or text 1 (800) 985-5990 • Find treatment: https://findtreatment.gov/ • https://www.samhsa.gov/ • Federal mental health and substance abuse resources site, helping connect people with resources; includes helplines
Orleans Parish Sheriff’s Office Victim Assistance: (504) 827-6754 • Cpt. Stephanie Minto-Gibson: (504) 202-9229 • Crime Victims Reparations Board: (225) 342-1749 or 1 (888) 684-2846 (1-888-6-VICTIM) • Email: mintos@opso.us • LCLE website: https://lcle.la.gov/programs/cvr/ • Crime Survivors NOLA Guide to CVR: www.crimesurvivorsnola.org/cvr-guide • Call the number of your Local Claim Investigator (under “Resources” on the LCLE CVR website) to apply
To Schedule an Appointment: (504) 702-4335 • University Medical Center, 2000 Canal St, New Orleans, Clinic Building, Floor 3, Zone C (Enter at 2101 Tulane Ave) • In Person Support Groups also at UMC: Conference Rooms A and B, New Orleans 70112 • https://www.lcmchealth.org/university-medical-center-new-orleans/our-services/norman-e-mcswain-jr-md-spirit-of-charity-trauma-/trauma-recovery-center/ • Download the SUPPORT GROUP brochure on our website crimesurvivorsnola.org/grief-support-groups and the SERVICES brochure HERE • Ages 13 and up; Provides services to those who have experienced traumatic injury (and their loved ones); Medicare; Medicaid; Insurance; Free for Orleans Parish crime survivors; Call clinic to set up appointment; See Grief and Support Groups listing; Free support groups (hybrid either in person or zoom); refer to brochure for meeting dates and zoom link
Office: (504) 592-4005 • Crisis Line 24/7: (504) 866-9554 • 701 Loyola Ave, New Orleans 70113 • Email: healing@nofjc.org • https://www.nofjc.org/ • Domestic Violence, Sexual Assault; Child Sexual Abuse; Offers a variety of free groups for individuals and community coalitions; View event calendar for current group dates/times; Addresses many topics related to trauma; Both virtual via Zoom and in person events
Call first to schedule an intake with the grief counselor: (504) 282-0607 • 2000 Lakeshore Dr, UNO Trac Bldg Rm 228, New Orleans 70148 • https://silenceisviolence.org/ • Facebook: https://www.facebook.com/SivNola • Email: speakup@silenceisviolence.org • Provides direct victim services (mainly homicide, but also domestic violence and sexual assault), some court assistance, mental health resources, youth engagement, some financial assistance; Victim Allies Project Support Groups are every other Monday at 6:30 pm and one Saturday per month, call for dates/times; Free
Email: info@southernsmoke.org • https://southernsmoke.org/ • National organization providing emergency financial and mental health assistance to food and beverage workers impacted by unexpected events like natural disasters, mass violence, pandemics, etc.
Louisiana Department of Health List of Spanish-speaking Providers: https://ldh.la.gov/assets/oph/Center-PHCH/Center-PH/maternal/PPCL/MentalHealthServicesforSpanishSpeakers_GreaterNewOrleans.pdf
(504) 593-2357 • Email: larry.johnson@nola.gov • www.bcm.org/chaplaincy-services • You can also reach out to your nearest police station and ask for a Chaplain
(504) 255-0400 • (504) 655-0645 • 2330 Park Place, Terrytown 70056 (Westbank) • 13435 Granville St, New Orleans 70129 (Eastbank) • Email: info@vietno.org • www.vietno.org/programs • Provides outreach and education, direct and intervention services, counseling and referral for survivors of domestic violence and sexual assault (Vietnamese language available)
(504) 525-2366 • Email: cbno@childrensbureaunola.org • https://childrensbureaunola.org/ • Crisis Intervention: https://childrensbureaunola.org/services/crisis-intervention • Works specifically with partner organizations to offer trauma-informed, evidence-based counseling, using “embedded partnerships” (e.g. specific schools, job training programs, after-school, etc); Has a crisis team that offers support and stabilization services in the immediate aftermath of losing a loved one or other traumatic event; See website for more info
(504) 896-7272 • 210 State St, Bldg 10, New Orleans 70118 • Website: https://www.chnola.org/services/behavioral-health/trauma-and-grief-center/ • Email: julie.kaplow@lcmchealth.org • The TAG Center provides evidence-based assessment and treatment for children and adolescents, ages 0 to 21, who have experienced any form of trauma and/or the death of a loved one
Helpline: 1 (800) 950-NAMI (6264) or text “helpline” to 62640; In a Crisis, call or text 988 • Mandeville (main office phone) (985) 626-6538 • Mental Healthcare Navigation Team (504) 896-2345 or (985) 626-6358 or Email gcampbell@namisela.org • Mid City: (504) 896-2345, 4403 Canal St, New Orleans 70119 • Westbank: (504) 368-1944, 2051 8th St, Harvey 70058 • Website: https://namisela.org/ • For support group dates: https://namisela.org/calendar/ • Provides community awareness, education and support related to mental illness including helpline and free Support Groups; Mental Healthcare Navigation Team provides personalized assistance in navigating the complicated mental healthcare system; Connections Support Groups for adults living with a mental health condition: Online via zoom: Wednesdays at 2 pm, Thursdays at 6:30 pm, and every 2nd Saturday at 2 pm; In Person: Refer to NAMI calendar on website for location, every 1st and 3rd Wednesday at 6:30 pm (Slidell); Family Support Groups for adults who have loved ones living with a mental health condition: Online via zoom: Every 1st and 3rd Wednesday; In person: Refer to NAMI calendar on website for locations, Every 1st Tuesday at 7 pm (Slidell); Every 1st Wednesday at 6:30 pm (Mid City), and Every 2nd Thursday at 6:30 pm (Westbank); Survivors of Suicide Loss for adults 18+ who have lost a loved one to suicide: In Person: Refer to NAMI calendar on website for locations, Every 2nd Wednesday at 6 pm (Mid City); Free; Peer-led
(504) 529-1000 • Toll Free: 1 (877) 521-6242 • Legal Aid & Disaster Services Toll Free: 1 (844) 244-7871 • 1340 Poydras St Ste 600, New Orleans 70112 • Email: communications@slls.org • www.slls.org • Civil cases only; Domestic violence, children’s rights, housing, elderly, successions; Free
(504) 837-7760 • https://www.chnola.org/community/thrivekids-student-wellness/ • In-school virtual care, mental and behavioral health services, sports medicine, chronic condition management, COVID-19 support, a dedicated nurse hotline for school wellness and virtual care, and education and resources for schools throughout the state
Call for all locations: (504) 568-3130 • Crisis Line 24/7: (504) 826-2675 • Crisis Response: Email jessica.olivier@rhd.org • Central City: 2221 Philip St, New Orleans 70113 (Adults only) • New Orleans: 719 Elysian Fields Ave New Orleans 70117 (Children only; Developmental disability services) • N.O. East: 5630 Read Blvd, Ste 810, New Orleans 70127 (Adults and children) • St. Bernard: 6624 St. Claude Ave, Arabi 70032 (Adults; Children only after 5 pm) • Westbank: 3100 Gen. De Gaulle Dr, New Orleans (Algiers) 70114 (Adults and children) • https://www.mhsdla.org/ • Phone and in-person triage, assessment, and intervention for mental health or substance abuse crises; Covers Orleans, Plaquemines, St. Bernard Parishes; Youth and adults, 24/7 services; Offers both trauma services and general mental health services; Housing Support; Substance abuse services; Assistance with developmental disabilities; Peer Support Program; Resource Coordination Program provides wrap around care; Behavioral Health Support Groups; Medicaid; Medicare; Uninsured; TeleHealth visits
For appointments: (504) 821-2601 • After hours non-urgent medical: call main number and press “3” for answering service • 1631 Elysian Fields Ave, New Orleans 70117 • 3308 Tulane Ave, New Orleans 70119 • Email: info@crescentcare.org • https://www.crescentcare.org/ • All ages and health conditions; Medicare; Medicaid; Insurance; Sliding scale
(504) 831-8475 • 3300 W Esplanade Ave, Ste 603, Metairie 70002 • Email: jfs@jfsneworleans.org • https://jfsneworleans.org/ • All faiths; Adults, children, individual and group; Medicare; Medicaid; Sliding scale; Call or visit website; TeleHealth visits; M-Th 9am-5pm, F 9am-4pm