Nonfatal Assault/Shooting, Armed Robbery, or Carjacking

This section includes contacts and information specific to nonfatal assaults or shootings, armed robberies or carjackings.

GENERAL NOTES

Please refer to immediate practical matters for additional urgent needs and concerns. This section gives a quick overview of specific types of crimes or incidents that you may have experienced. At the end of each section is a list of related resources under Agencies involved.

Contact info for agencies involved is in RESOURCES.

Armed Robbery

If you report to police, you should receive a Victim-Witness Advocate with the New Orleans Police Department who can connect you with services and help you to get updates as the investigation progresses.

Detectives from the district where the crime happened will investigate.

You may take detailed notes or documentation of what you remember, like: distinguishing characteristics of the suspect (tattoos, hairstyle, clothing), their direction of flight, or any items that are not yours that may have been left behind.

  • If you’ve had your phone stolen, you can see if location tracking is enabled, and check for any unusual charges on your stolen credit cards (and cancel all stolen debit or credit cards).

  • You can communicate this information to the Detective in your case. Again, remember that any notes must be shared with the defense during discovery (if you refer to them during the prosecution/trial process). It is important to understand that anything you share with the ADA (Assistant District Attorney) regarding your case is shared with the Defense.

  • List stolen items. See if you have any photos or receipts for them.

Experiencing violence is traumatic, and there are local support groups to help you through this time. Refer to our Support Group page and our RESOURCES for more information.

Agencies involved

NOPD; Orleans District Attorney’s Office DA (after arrest); Orleans Parish Sheriff’s Office OPSO (if accused is jailed); Federal agencies (some cases); Docket Master (to track an Orleans criminal court case) and LA Vine (to sign up for victim notifications of custody status); UMC Trauma Recovery Center (support groups, all types of violence); LSR (support groups, all types of violence); Crime Victims Reparations (CVR) (victim-survivor compensation)

Carjacking

If you report to police, you should receive a Victim-Witness Advocate with the New Orleans Police Department who can connect you with services and help you to get updates as the investigation progresses.

Detectives from the district where the crime happened will investigate.

Some carjackings are very violent and result in hospitalization; such a crime may involve a charge of aggravated battery or even homicide. See the below section Nonfatal Physical Assaults and/or Shootings for more information on dealing with physical injury and the medical system.

  • You may take notes regarding whatever details you recall, even if there was no physical injury (see notes above in Armed Robbery) and share with your detective.

  • Contact your auto insurance company about your coverage.

  • If you paid out-of-pocket fees to recover your stolen vehicle from a tow company in Orleans Parish, you may be eligible for reimbursement from the City of New Orleans using this form:

  • https://nola.gov/nopd/towed-stolen-vehicle-reimbursement/

  • Include the item number if your case was reported to the NOPD, but this is not required). As of September 2022, the City of New Orleans should pay for these costs directly. This not only applies to carjacking (where a victim is on scene when the car is stolen) but also vehicular theft (a car is stolen but no one is present).

Experiencing violence is traumatic, and there are local support groups to help you through this time. Refer to our Support Group page and our RESOURCES for more information.

Agencies involved

NOPD; Orleans District Attorney’s Office DA (after arrest); Orleans Parish Sheriff’s Office OPSO (if accused is jailed); Federal agencies (some cases); Docket Master (to track an Orleans criminal court case) and LA Vine (to sign up for victim notifications of custody status); UMC Trauma Recovery Center (physical trauma, support groups); Louisiana Survivors for Reform LSR (support groups, all types of violence); Crime Victims Reparations (CVR) (victim-survivor compensation)

Nonfatal Physical Assaults and/or Shootings

If you report to police, you should receive a Victim-Witness Advocate with the New Orleans Police Department who can connect you with services and help you to get updates as the investigation progresses.

Detectives from the district where the crime happened will investigate.

You may take detailed notes or documentation of what you remember, like: distinguishing characteristics of the suspect (tattoos, hairstyle, clothing), their direction of flight.

  • You can communicate this information to the Detective in your case. Again, remember that any notes must be shared with the defense during discovery (if you refer to them during the prosecution/trial process). It is important to understand that anything you share with the ADA (Assistant District Attorney) regarding your case is shared with the Defense.

Physical assaults and shootings can leave individuals with significant physical injuries.

  • The Seeds of NOLA Trauma Recovery Center at University Medical Center New Orleans offers free wrap around care for residents of Orleans Parish who survive physical traumatic injury related to violent crime in New Orleans. Support services are also available for families of homicide victims and survivors.

  • Medical bills related to physical injuries can be extensive, and there is a state program that can help reimburse you for money you pay out of pocket, if you are found eligible. You can also be compensated for lost wages. Visit our guide to Crime Victims Reparations for more information.

  • You can also refer to our guide to Local Hospital Financial Assistance. In many cases, if you are below a certain level of income, hospitals may reduce or even eliminate the medical bills you owe.

  • The City of New Orleans Health Department’s Office of Violence Prevention has a number of programs to address community violence including violence interruption and intervention to reduce the risk of retaliation. See this listing for more information: https://www.crimesurvivorsnola.org/resources-blog/office-of-violence-prevention

Experiencing violence is traumatic, and there are local support groups to help you through this time. Refer to our Support Group page and our RESOURCES for more information.

Agencies involved

NOPD; Orleans District Attorney’s Office DA (after arrest); Orleans Parish Sheriff’s Office OPSO (if accused is jailed); Federal agencies (some cases); Docket Master (to track an Orleans criminal court case) and LA Vine (to sign up for victim notifications of custody status); UMC Trauma Recovery Center (support groups, all types of violence); LSR (support groups, all types of violence); Crime Victims Reparations (CVR) (victim-survivor compensation); SilenceisViolence and Ubuntu Village Peace Ambassadors for gun related incidents; New Orleans Health Department Office of Violence Prevention